RETURN POLICY: 
All sales are final and products are eligible only for exchanges in size.
** We can not return, exchange & cancel discounted items. 
Any saree ordered with fall and picot cannot be returned or exchanged.
We have a 7 day return policy, which means you have 7 days after receiving your item to request a return. 
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to keep the receipt or proof of purchase.
To start a return, you can contact us at info@paramacalcutta.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 
You can always contact us for any return question at info@paramacalcutta.com.
To exchange a product, our Customer Care Team should be contacted within 7 days of receiving delivery-   
Mail Id: info@paramacalcutta.com                                                    
Phone Number: 8100153947  with the intent of exchange. Please mention the order number in the subject line to help us quickly process your exchange request.
In order for us to approve any exchanges, please ensure that the merchandize is unused, unworn and undamaged with tags intact.
Please ensure that all the returned items are packed securely and safely to prevent any loss or damage during transit.
Shipping and COD charges are non refundable.
The shipping charges for sending the products back has to be borne by the customer.
Once we have received the products a quality check would be done by our team.
The amount refunded to you would be only for the products and not the shipping charges.
In case of customization you cannot exchange or return the products.
Damages and issues:
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items:
Customized items (such as special orders or personalized items) cannot be returned or exchanged at any cause. Please get in touch if you have questions or concerns. 
Unfortunately, we also cannot accept returns on gift cards.
Exchanges: 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a request for the item of exchange.
 
REFUNDS:
If applicable, refunds will be made for the cost of the goods to the credit /debit card used for online shopping.                                             
Refunds will be done in the following case -
Packages lost in transit.
Returned packages received in correct condition with tags and invoices attached.
No Refunds will be entertained under following circumstances:   
1. Incorrect delivery address.
2. After 3 failed delivery attempts by the courier.
3. Product returned is damaged due to use or misuse.
The products returned have no tags and invoice attached to them.
No refunds on any customized products.  

INTERNATIONAL ORDERS:

  • If unfortunately you have to cancel an order, please do so before your order is shipped.
  • If you cancel your order before your product has been shipped, we will give you a coupon code of the entire amount.
  • If you receive any defective product, do contact us immediately by mailing us at info@paramacalcutta.com with your Order ID and send us a snapshot of the defect. We will either provide you a credit note or a coupon code of the amount of that defected product.
  • We unfortunately do not have an exchange policy for international customers.
  • NOTE:

    • YOU CANNOT RETURN, EXCHANGE & CANCEL THE PRODUCTS AFTER CUSTOMIZATION
    • REFUNDS ARE GRANTED ONLY AFTER RECEIVING THE RETURNED SHIPMENT