RED SILVER LININGS

All sales are final and products are eligible only for return and exchanges for size related issues, within 7 days of delivery if original packaging and tags are intact and the product is not used or washed. 

Customized items (such as special orders or personalized items) and items on discounts cannot be returned or exchanged or cancelled.

Any saree ordered with fall and picot and dhotis ordered with Starch and Pleat or stitched are not eligible for return or exchange.

International orders are not eligible for returns or exchange except in situations mentioned below.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging along with the receipt or proof of purchase.

Mail Id: info@paramacalcutta.com                                                   
Phone Number: 8100153947 

-Please mention the order number in the subject line of the email to help us quickly process your exchange request.

-Please ensure that all the returned items are packed securely and safely to prevent any loss or damage during transit.

-Shipping charges are non refundable.

-The shipping charges for sending the products back has to be borne by the customer.

-Once we have received the products a quality check would be done by our team.

-The amount refunded to you would be only for the products and not the shipping charges.

If applicable, refunds will be made for the cost of the goods to the credit /debit card used for online shopping only if asked within 7 days or a coupon will be raised for future use bounded by a time frame of Six (6) months.           

                               

1. Packages lost in transit.

2. A material defect has been found in the product(s) and we were intimated about the same within 7 days and the returned packages received was in correct condition with tags and invoices attached.

No Refunds will be entertained under following circumstances:   

1. Incorrect delivery address.

2. After 3 failed delivery attempts by the courier.

3. Product returned is damaged due to use or misuse.

4. The products returned have no tags and invoice attached to them.

INTERNATIONAL ORDERS:

If unfortunately you have to cancel an order, please do so before your order is shipped.

If you cancel your order before your product has been shipped, we will give you a coupon code of the entire amount.

If you receive any defective product, do contact us immediately by mailing us at info@paramacalcutta.com with your Order Number and send us a snapshot of the defect. We will either provide you a credit note or a coupon code of the amount of that defected product.

 

GENERAL TERMS & CONDITIONS